Order States: The status of an order indicates
where the order is in the order process. You can view the order order’s status
in the commerce service canter on the order Details page.
Order Statuses
|
Description
|
Approved
|
The order has been approved
by either an approver of the organization or an agent.
|
Remove
|
The Order has been
cancelled. It will not be shipped to customer.
|
Submit
|
The order has been
submitted to the warehouse staff to begin fulfilment.
|
Incomplete
|
The Order is unfinished
and has not been checked out by the customer.
|
No Pending Action
|
The order has shipped.
|
Pending Approval
|
The Order requires the
approval of an approval of the organization or the agent before it can
complete the checkout process.
|
Pending Remove
|
The Order is in the
process of being cancelled.
|
Processing
|
The Order is being packed
and prepared for shipment to the customer.
|
Shipping Group Statuses: The Status of a shipping group indicates where
the individual shipping group is in the shipping process. Note that for orders
with multiple shipping addresses, each shipping address has its own states. The
following table describes each shipping group states.
Shipping Status
|
Description
|
Initial
|
The beginning state of a
shipping group.
|
No Pending Action
|
The items in the shipping
group have shipped. They are en route to the designed shipping address.
|
Pending Shipment Action
|
The items in the shipping
group are packages and ready to ship.
|
Processing
|
The items in the shipping
group are being prepared for shipment
|
Payment Group Statuses: The status of a payment group indicates
where the payment group, typically a credit card, is in the payment process.
You can view the status of each payment group for an order on the Order Payment
page. The following table describes each payment group status.
Payment Status
|
Description
|
Authorized
|
Authorization for a charge
to the credit card has succeeded.
|
Authorize Failed
|
Authorization for a charge
to the credit card has failed.
|
Credit Failed
|
A credit of a specific
amount has failed to be applied to the credit card.
|
Initial
|
The beginning state of a
credit card.
|
Settle Failed
|
A charge of a specific
amount has failed to be applied to the credit card.
|
Settled
|
A charge of a specific
amount has been applied successfully to the credit card.
|
No comments:
Post a Comment